Apex coins are bugged
Hello, I've been playing this game for 4 years or so now and I just recently ran into an issue where you can't buy apex coins on PC through steam. I tried contacting support about it and they sa...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey @Applejutsu,
Sorry to hear you've had so much trouble getting this cleared up.
Just based on your screenshot and where the code was redeemed however, those particular codes may need you to sign in via Origin or the EA app rather than Steam.
Are you able to try signing in using the EA app to see if those coins appear at that point? Once they show up on the account you should be good to swap back to Steam and have those remain available.
That would be the main workaround to try, though if that doesn't do the trick I'm afraid you'll need to reach back out to speak with support as we're unable to make any changes or discuss account details via the forums.
This ea app? Nope, as you can see it doesn't show anything was redeemed even though I already input the code. I tried doing it again and it says it was already redeemed... and when I log into apex via steam I still have 350 apex coins, not 1350. I've already contacted support 4 times and spent hours trying to get them to understand and they just tell me to contact amazon stating they can't help me. I'm not wasting anymore time on shady non-fluent english speaking support.
If what I paid for doesn't show up before this collection event ends, I'll be sure to uninstall and go out of my way to make sure the devs of any games I play are not EA Games associated. I will also be telling every gamer and person that I know about everything that has transpired. We're gamers and consumers and we look out for eachother, it's the right thing to do. Just like with anything... would you eat at a restaurant that's known for food poisoning customers? I bet a million bucks you would not if you knew that. It's the same concept.
Community Highlights
- EA_Blueberry7 years ago
