Forum Discussion
Thanks for letting us know! I have reported that to the team!
@nbtgh16 Can you please check your Inbox in AHQ? I've sent you a DM asking for some more details.
Hey everyone,
Can you please try to sign out of Steam, fully close down steam via Task Manager, log back in, and try to complete the purchase again?
Please let us know if that works.
- Tyepy4 months agoSeasoned Newcomer
I hate to resurrect an old thread, but I now have this issue. Here's a list of things I've tried:
1. Adding the funds directly to my Steam wallet and then trying to order.
2. Updating my drivers
3. Restarting my PC
4. Launching steam in big picture mode
5. Calling my bank to make sure there isn't an issue with my account
6. Trying this on another PC altogether.
7. Copying the link that opens in the overlay into a web browser and attempting to place the order there.
8. Fully logging out of steam, closing down steam via task manager, logging back in to purchase.
I have a video of this issue in case it helps, but anytime I click 'authorize' when trying to place the order the overlay exits and the purchase fails.
All of these are failed transactions and through the steps I've taken I assume that there is an issue on the backend somewhere.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 53 minutes ago
- 3 hours ago
- 3 hours ago
- 5 hours ago