Forum Discussion

3 years ago

Apex Coins unavailable ONLY ON STEAM and not EA app

To keep it nice and short, I have 25USD in my steam wallet that I would like to use to purchase Apex Coins, however, going to the store only shows the various options as "unavailable", and when I tri...

TheRedLion93

3 years ago

@DroolMcCool64 Sometimes a quick restart is enough to make your Apex Legends Coins appear. However, the problem could also be linked to the time it takes to process the transaction. You may not have to wait for more than a few minutes before the transaction is processed in most cases.

DroolMcCool64
3 years ago
@TheRedLion93 I appreciate your reply, but you did not understand my problem, there has been no transaction yet, as the coin store ITSELF shows the coin prices and amounts as "Unavailable". I have funds on steam wallet that I would like to use to buy said coins but to no avail.
- TheRedLion93
  3 years ago
  @DroolMcCool64 I do apologize for the inconvenience but what region are you located in?
  
  Usually you may need recheck your settings in your steam if you see this error in Apex coins purchasing options. Specifically, a mismatched region in the settings blocks the ability to do any type of purchasing within the account.
  - DroolMcCool64
    3 years ago
    @TheRedLion93 I have checked and there is unfortunately no mismatch if you mean between Steam and EA account :/