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Hey @JONATHAN0S.
Just a heads up, I moved this over to the Apex Legends tech issues board. Can you check something for me? Start up Apex Legends and keep the error message open when it pops up. We'll need to have the app running for this.
With Apex Legends still "running" right-click on the volume icon on your Windows task bar and click on Open Sound Settings. Look for the App Volume and Device Preferences under the Advanced Sound Options and click on that. Look for Apex Legends under the list of apps there. Try changing the audio output settings for the game to Default there. Restart the game after that and see if it starts up for you.
/Kent
Yeah that didn't work at all.
- EA_Kent6 years ago
Community Manager
Hey there.
When you've got a chance could you grab a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website.Once you have the file please attach it to this thread. Thanks!
/Kent
- 6 years ago
I've got the same error as others. I tried changing the settings but didn't work.
- EA_Kent6 years ago
Community Manager
Hey @AR-HuxSaw.
Are you running any kind of third party audio management software on your PC at all?
/Kent
- 5 years ago
@EA_Kent Could you take a look at my DxDiag. Im having the same problem with coulnt initializing sound
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