Apex Legends couldn't initialize sound
I tried launching apex legends one day and i got an error saying "couldn't initialize sound" please make sure you have a sound playback device that is enabled and properly configured Failed in: M...
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EA_Kent
Community Manager
Community ManagerHey @JONATHAN0S.
Just a heads up, I moved this over to the Apex Legends tech issues board. Can you check something for me? Start up Apex Legends and keep the error message open when it pops up. We'll need to have the app running for this.
With Apex Legends still "running" right-click on the volume icon on your Windows task bar and click on Open Sound Settings. Look for the App Volume and Device Preferences under the Advanced Sound Options and click on that. Look for Apex Legends under the list of apps there. Try changing the audio output settings for the game to Default there. Restart the game after that and see if it starts up for you.
/Kent
Yeah that didn't work at all.
- EA_Kent
Hey there.
When you've got a chance could you grab a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website.Once you have the file please attach it to this thread. Thanks!
/Kent
I've got the same error as others. I tried changing the settings but didn't work.
- EA_Kent
Hey @AR-HuxSaw.
Are you running any kind of third party audio management software on your PC at all?
/Kent
@EA_Kent Could you take a look at my DxDiag. Im having the same problem with coulnt initializing sound
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