Apex Legends couldn't initialize sound
I tried launching apex legends one day and i got an error saying "couldn't initialize sound" please make sure you have a sound playback device that is enabled and properly configured Failed in: M...
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Yeah that didn't work at all.
EA_Kent
Community Manager
Community ManagerHey there.
When you've got a chance could you grab a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
I've got the same error as others. I tried changing the settings but didn't work.
- EA_Kent
Hey @AR-HuxSaw.
Are you running any kind of third party audio management software on your PC at all?
/Kent
I have this "couldn't initialize sound." error as well. It only happens when I am using VB-Voicemeeter Banana. This is the third-party audio software I use for my microphone. There is a "Hardware Out" option in this program and it uses the same playback device (default device) as Apex would use. My Astro headphones. Again only happens when the VB program is running. Any help would be appreciated as I highly value VB and the mic quality it provides me and I love Apex too. Just want them to work in tandem. 😉
@EA_KentEDIT: Have tried all troubleshooting methods I could find in my research. Restarted PC, restarted game, reinstalled, repaired via Origin launcher, unplugged my peripherals, literally everything I could think of.
@EA_Kent Could you take a look at my DxDiag. Im having the same problem with coulnt initializing sound
- EA_Kent
Hey @7w1ligh7,
What are you currently running your PC audio through? Are you using speakers, or do you have any other audio devices connected to your PC?
/Kent
Hi, so is there an actual fix for this problem? Just now I updated the game and this problem came with the update, can't find a solution to it. Thnx
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