Forum Discussion

DanCreator

7 years ago

Apex Legends crash

Apex legends would crash every time with error 0xc0000001d at 0x4012ab15

EA_Blueberry

Community Manager

7 years ago

Thanks for letting us know. I moved your post from the bug reports board over to technical issues.

Took a quick glance at your DxDiag (thanks for including that) and noticed there was a new driver put out recently for your 1080 card. Please update to the latest driver and restart your PC before playing again.

Nvidia Drivers: https://www.nvidia.com/Download/driverResults.aspx/142225/en-us

GeForce Experience: https://www.nvidia.com/en-us/geforce/geforce-experience/

PC Troubleshooting: https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers

Just a heads up though! The Apex Legends team just tweeted this out for PC players just in case you run into that next:

"Legends - we are aware of issue folks on PC are experiencing with the infinite load spinner on the main menu. We're on it and we'll keep you updated."

Apex Legends Twitter

admanajw

7 years ago

I'm having the same issue, drivers have been updated and issue still occurs.

PC - RTX 2080 - 16GB ram

KOR-HolywaterZ
7 years ago
Yeah, me too.
8700k / 16G / RTX2080 / updated GPU driver.
- Lunchb0x88
  7 years ago
  Same issues for me unfortunately. Crashing almost every game. I have tried different drivers, repairing, reinstalling, changing video settings, Gsync off, removing all over clocks, unplugging all unnecessary hardware. So far have been unable to fix it. Current setup:
  9900k
  2080ti
  32Gb 3200mhz ram
  Win 10 pro
  Latest drivers and windows updates