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blu_duck182's avatar
blu_duck182
6 years ago

Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number AMD RX580 Enter RAM memory size in GB 8GB What is your gamertag/PSN ID/EA Account name? bl...
Detritu5's avatar
Detritu5
6 years ago

That sounds like a different issue than the one originally posted. Does it happen every time?

YouSeeMeRunning's avatar
YouSeeMeRunning
6 years ago

90% of the time. Takes me about 20 minutes to find a game due to the freezing and unfreezing / disconnects to the server.

1-5 games (While playing) freeze and disconnect me 

  • Benjaaaah's avatar
    Benjaaaah
    6 years ago
    crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 000000000008669C
	ntdll: 00000000000A80CB
	ntdll: 000000000008FD36
	ntdll: 00000000000A468F
	ntdll: 0000000000004BEF
	ntdll: 00000000000A33FE
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 00000000000181F4
	ntdll: 000000000006A251
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF74E06E5F0
	rcx = 0x00007FF734286860
	rdx = 0x00000263AD3E7990
	rsp = 0x000000CCB7BFDFA0
	rbp = 0x00007FF734286860
	rsi = 0x00000263AD3E7990
	rdi = 0         
	r8  = 0x000000CCB7BFE000
	r9  = 0x000000CCB7BFDFF0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF74F06F540
	r12 = 8         
	r13 = 0         
	r14 = 115       
	r15 = 64        
	rip = 0x00007FF7285DA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
    • Hyperinfuse's avatar
      Hyperinfuse
      6 years ago

      Same thing here. Cmon respawn, please focus on these crashes. Your game is good but this seems to be a very large issue.

      crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 00000000000EBDD0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 0000000000013DC4
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF712FDE5F0
	rcx = 0x00007FF6F9206CF8
	rdx = 0x000001C5EEBE5410
	rsp = 0x000000B85575DC70
	rbp = 0x00007FF6F9206CF8
	rsi = 0x000001C5EEBE5410
	rdi = 0         
	r8  = 0x000000B85575DCD0
	r9  = 0x000000B85575DCC0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF713FDF540
	r12 = 8         
	r13 = 0         
	r14 = 286    // 0x0000011E
	r15 = 64        
	rip = 0x00007FF6ED54A6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
    • attr0's avatar
      attr0
      6 years ago

      Same here. every time i try to play the game:

      crash:
      {
      R5Apex: 000000000040803C
      EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
      }
      cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
      ram: 32 // GB
      callstack:
      {
      KERNELBASE: 0000000000086B2C
      ntdll: 00000000000A81CB
      ntdll: 000000000008FD56
      ntdll: 00000000000A477F
      ntdll: 0000000000004BEF
      ntdll: 00000000000A34EE
      R5Apex: 000000000040803C
      R5Apex: 0000000000290A66
      R5Apex: 0000000000221CA9
      R5Apex: 00000000003D934F
      R5Apex: 0000000000459CED
      KERNEL32: 0000000000017974
      ntdll: 000000000006A271
      }
      registers:
      {
      rax = 0x00007FF7C5A0BB40
      rbx = 0x00007FF7A2A40000
      rcx = 0x00007FF7C5A0BB40
      rdx = 0x000002CB625F4F70
      rsp = 0x000000FFEED397B0
      rbp = 0x000000FFEED398B0
      rsi = 256 // 0x00000100
      rdi = 0x3CA8E500BF3F3EBB
      r8 = 256 // 0x00000100
      r9 = 0
      r10 = 0
      r11 = 504 // 0x000001F8
      r12 = 24096 // 0x00005E20
      r13 = 0xFFFFFFFF
      r14 = 0x000002CA8E462590
      r15 = 0x02000A11
      rip = 0x00007FF7A2E4803C
      xmm0 = [ [-5.8565164e+32, 1.6438798e-38, 1.2989499e-24, 0], [0xF5E6FFB4, 0x00B300AE, 0x17C900B5, 0x00000000] ]
      xmm1 = [ [0.00036621094, -0.0013427734, 1, 0.96533203], [0x39C00000, 0xBAB00000, 0x3F800000, 0x3F772000] ]
      xmm2 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
      xmm3 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
      xmm4 = [ [1, 1, 1, 1], [0x3F800000, 0x3F800000, 0x3F800000, 0x3F800000] ]
      xmm5 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
      xmm6 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
      xmm7 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
      xmm8 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
      xmm9 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
      xmm10 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
      xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
      xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
      xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
      xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
      xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
      }
      build_id: 1567116206

      • TheJumpingJawa's avatar
        TheJumpingJawa
        6 years ago

        I've experienced two crashes since the S3 patch (was fine throughout S1 & S2):

        https://answers.ea.com/t5/General-Feedback/CRASH-Teammate-s-Gibby-alt-nearby-when-playing-as-Caustic/m-p/8272908/highlight/false#M28764

        :edit:

        Make that 3 crashes.

        The 3rd one differed from the previous two; no error, Apex just locked up. Had to kill it from task manager.

        :edit:

        and a 4th....

        crash:
        {
        mileswin64: 0000000000027971
        EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
        }
        cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
        ram: 16 // GB
        callstack:
        {
        KERNELBASE: 00000000000FF67A
        ntdll: 00000000000A4AF2
        ntdll: 000000000008C6D6
        ntdll: 00000000000A11FF
        ntdll: 000000000006A289
        ntdll: 000000000009FE6E
        mileswin64: 0000000000027971
        mileswin64: 00000000000225A6
        mileswin64: 00000000000260DB
        mileswin64: 000000000001636A
        mileswin64: 0000000000006B5C
        mileswin64: 0000000000007395
        R5Apex: 00000000009519BA
        R5Apex: 0000000000458F06
        R5Apex: 00000000004592F7
        R5Apex: 0000000000457B87
        R5Apex: 00000000004598B2
        KERNEL32: 0000000000017BD4
        ntdll: 000000000006CED1
        }
        registers:
        {
        rax = 0
        rbx = 0x00000234CAD24010
        rcx = 0
        rdx = 0x00000234CAD24010
        rsp = 0x000000D9E960E3C0
        rbp = 0x000000D9E960E510
        rsi = 72
        rdi = 0x00000234D4E0B040
        r8 = 0x00000235B7775D90
        r9 = 0
        r10 = 0x00000234D4E0B040
        r11 = 0x00000234CA907810
        r12 = 3
        r13 = 0
        r14 = 0
        r15 = 0x00000234D4E0B040
        rip = 0x00007FF9E70A7971
        xmm0 = [ [3183.9556, 0, 0, 0], [0x4546FF4A, 0x00000000, 0x00000000, 0x00000000] ]
        xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm5 = [ [0.33527887, 0, 0, 0], [0x3EABA9AC, 0x00000000, 0x00000000, 0x00000000] ]
        xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
        xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        }
        build_id: 1569284646

        :edit:

        5th.....

        crash:
        {
        mileswin64: 0000000000027971
        EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
        }
        cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
        ram: 16 // GB
        callstack:
        {
        KERNELBASE: 00000000000FF67A
        ntdll: 00000000000A4AF2
        ntdll: 000000000008C6D6
        ntdll: 00000000000A11FF
        ntdll: 000000000006A289
        ntdll: 000000000009FE6E
        mileswin64: 0000000000027971
        mileswin64: 00000000000225A6
        mileswin64: 00000000000260DB
        mileswin64: 000000000001636A
        mileswin64: 0000000000006B5C
        mileswin64: 0000000000007395
        R5Apex: 00000000009519BA
        R5Apex: 0000000000458F06
        R5Apex: 00000000004592F7
        R5Apex: 0000000000457B87
        R5Apex: 00000000004598B2
        KERNEL32: 0000000000017BD4
        ntdll: 000000000006CED1
        }
        registers:
        {
        rax = 0
        rbx = 0x0000025F21229810
        rcx = 0
        rdx = 0x0000025F21229810
        rsp = 0x000000BE5BA0E670
        rbp = 0x000000BE5BA0E7C0
        rsi = 53
        rdi = 0x0000025F29E6C610
        r8 = 0x0000026023C85110
        r9 = 0
        r10 = 0x0000025F29E6C610
        r11 = 0x0000025F21B84010
        r12 = 5
        r13 = 0
        r14 = 0
        r15 = 0x0000025F29E6C610
        rip = 0x00007FF9D6087971
        xmm0 = [ [5761.4365, 0, 0, 0], [0x45B40B7E, 0x00000000, 0x00000000, 0x00000000] ]
        xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm5 = [ [0.00089521008, 0, 0, 0], [0x3A6AAC88, 0x00000000, 0x00000000, 0x00000000] ]
        xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
        xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
        xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
        }
        build_id: 1569284646

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