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mcJackerr's avatar
mcJackerr
2 years ago

Apex Legends Cross Progression Prompt Came but I got zero items from my xbox acc

I got the cross progression pop-up today and it said "start here" or whatever and I clicked it said "this my take a few minutes" I then was sent to the lobby and received none of my season 1-5 limite...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @mcJackerr 

Thanks for the information, based on what you've described, did you by chance unlink the Xbox account from an older EA account to link it to the same EA account that Steam is tied to?

If so, this won't bring your items, progress, etc over as progress is stored on the EA account level, not individual platforms like Steam, Xbox, PlayStation, Switch, etc.

Thanks!

@Drei-Senpaiii Same to confirm your missing items from your Xbox on PC? If so did you unlink your account from an EA account? 

N1GHTW1NG1199's avatar
N1GHTW1NG1199
2 years ago
@EA_Illium I think I'm in a similar situation. Does this mean my xbox items were lost and unrecoverable? and if so can I link my xbox account back to the old ea account in hopes of having it on xbox at least?

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