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eXampLeFPS's avatar
eXampLeFPS
5 years ago
Solved

Apex Legends massive stutter and FPS drops / PC

PC -

CPU: i7-9700k (Overclocked)

GPU: RTX 2070 (Overclocked)

RAM: 16 GB 3200mhz

Storage: 1 TB SSD, 500 GB SSD

Hello. So, I recently redownloaded Apex to try the new Season with my friend, and ever since redownloading it, I have been experiencing MASSIVE FPS drops and stutters, consistently, every 3 to 5 seconds. I play on everything maxed, and I get around 200-300 FPS. When the spike occurs, I go down to 70, but it hitches, and then freezes for a few frames, and then jitters, and then repeats by the time it's done. It even does this in the Menu. It is hard to even move around the pages. I tried lowering every single graphics setting to the lowest possible, and it does absolutely nothing. When the spike happens, I go down to 70 or so FPS, and it hitches, lags and jitters. It stabilizes for a second or so, and then repeats. Game is unplayable.

I contacted Support, they recommended that I download some "UOTrace" program, and after giving them the information, they told me to ask my ISP to "Port Forward" a list of ports, but they can't, because I have a 3rd Party Modem. I attempted it myself, I believe I did it correctly, no change in the game or in the UOTrace results. I also let these ports through in Windows Defender Firewall. I do not believe it is the Ports, but, I'm here for help, so if I'm wrong, then I'm wrong. I fully uninstalled, reinstalling now to see if that did anything. Any advice? It's always something, man...

  • eXampLeFPS's avatar
    eXampLeFPS
    5 years ago

    I don't know if it was one, or both, but I uninstalled Valorant (Thinking that it may be a problem of Vanguard not playing nice with Apex anticheat), and I also found out that my Norton 360 Gamers antivirus had game boosting on. I disabled game boosting through my antivirus, and I'm back to playing on max settings with no issue.

10 Replies

  • eXampLeFPS's avatar
    eXampLeFPS
    5 years ago

    No change after reinstalling. No packet loss when I lose the frames, although, the Ping does spike. Went from 57/60 to 100. I have 100mbps down and 12 up. Spectrum. No problems on anything else.

  • IMightKickAss's avatar
    IMightKickAss
    5 years ago
    @eXampLeFPS The problem doesn't come from you. I started at the end of Season 7, Mayhem was playable, I got 50-60 fps by optimizing videoconfig and autoexec, but not I can barely get 40 fps, after having reduced resolution from 1024x768 to 768x480 (which is the lowest authorized resolution).
    Stuttering and code:net are endless, I can only play in Arena, BR gets me killed every time they hot drop...
    It's over frustrating now...
  • eXampLeFPS's avatar
    eXampLeFPS
    5 years ago
    @IMightKickAss :/ Yeah, idk what's going on. My PC is obviously more than qualified to run the game. Runs every other game fine. No connection issues on any other game either.
  • EL-Lucky_Loco's avatar
    EL-Lucky_Loco
    5 years ago
    @eXampLeFPS hey relax, this isn't your pc's problem, it's a game problem, that came with the Genesis Event, we're waiting 2 months for a fix..... but nothing, let a comment on our post that is with 500+ comments, so we can call more attention
  • eXampLeFPS's avatar
    eXampLeFPS
    5 years ago

    I don't know if it was one, or both, but I uninstalled Valorant (Thinking that it may be a problem of Vanguard not playing nice with Apex anticheat), and I also found out that my Norton 360 Gamers antivirus had game boosting on. I disabled game boosting through my antivirus, and I'm back to playing on max settings with no issue.

  • ZaTrevs's avatar
    ZaTrevs
    4 years ago
    @eXampLeFPS I have been having the same issue

    CPU: Ryzen 5 1600
    GPU: RX 5600XT
    RAM: 16GB 3200mhz
    Storage: Game runs of HDD

    I've spent around 40 hours trying to solve this problem. I've only found one post on a forum with an identical scenario and a solution. This person also had a strong PC, but his issue was that A-XMP wasn't enabled. His 3200mhz rated ram was only running at 2933mhz. When he enabled the setting, his game performed much better. Still, he wasn't able to get his GPU to perform anywhere near a 99% average. This person was able to play arenas with his GPU maxed out, but in battle royale he would experience symptoms identical to yours.

    My opinion, RAM is the issue. I have 3200mhz cl16 ram and my game struggles. So does warzone. Other games like overwatch runs at close to 400fps. If I were you, I'd consider overclocking my ram or just buying a new kit. I can't play apex at this stage - my computer's performance makes it extremely frustrating. To make things worse - Apex is the reason I built a new PC. Little did I know the RAM is what would have unqualified it from actually running the game the way I would have liked.
  • rosskiiUK's avatar
    rosskiiUK
    4 years ago

    I fixed it. finally. Thanks to IMightKickAss for giving me a clue.

    He probably followed the same youtube video as me. Which included setting up an autoexec.cfg and video config. It turns out that it was just the video config bit that broke. I think that respawn changed some parameters after a season and these parameters conflict with the old config files.

    To fix it:

    1. go to c:\users\%username%\Saved Games\Respawn\Apex\local\
    2. Rename videoconfig.txt to something else
    3. Start the game
  • I_bReAtH_I's avatar
    I_bReAtH_I
    4 years ago

    Can confirm, right click & exiting vanguard (Valorant Anti-Cheat) instantly solved the stuttering in menu & ingame

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