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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @DudePerfect73512.

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

DudePerfect7351's avatar
DudePerfect7351
5 years ago

Okay but can you atleast remove the restriction of 6 months please

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @DudePerfect73512 

    I'm very sorry, but we can't remove that restriction.

    • skezzerjuiceee's avatar
      skezzerjuiceee
      5 years ago
      @EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @skezzerjuiceee 

        Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

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