Forum Discussion

5 years ago

Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...

EA_Aljo
5 years ago
Hi there, @DudePerfect73512.

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo

Community Manager

5 years ago

Hi there, @DudePerfect73512.

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

DudePerfect7351

5 years ago

Okay but can you atleast remove the restriction of 6 months please

EA_Aljo
Community Manager
5 years ago
@DudePerfect73512

I'm very sorry, but we can't remove that restriction.
- skezzerjuiceee
  5 years ago
  @EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
  - EA_Aljo
    Community Manager
    5 years ago
    @skezzerjuiceee
    
    Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.