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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

skezzerjuiceee's avatar
skezzerjuiceee
5 years ago
@EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @skezzerjuiceee 

    Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

    • Churro2Goated's avatar
      Churro2Goated
      5 years ago

      That’s cap cause I was taking to a guy and he said once u relink it to the original account u get all ur stuff back

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Churro2Goated 

        I'm very sorry, but this is not correct. You keep your level only when unlinking accounts.

    • KXmatchbot's avatar
      KXmatchbot
      4 years ago
      @EA_Aljo Hello I have a question, so I have a Nintendo Switch right and I just got an Xbox series s for Christmas and I linked my account to the Xbox all game progress is lost all I have on there are my friends but on my Nintendo all my progress is there please help have a great night
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @KXmatchbot 

        Progress doesn't carry over from one console to the others. You'll keep your progress when you add an account, but if you unlink an existing account, progress will be lost.

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