Forum Discussion

5 years ago

Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...

EA_Aljo
5 years ago
Hi there, @DudePerfect73512.

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo

Community Manager

5 years ago

@skezzerjuiceee

Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

Churro2Goated

5 years ago

That’s cap cause I was taking to a guy and he said once u relink it to the original account u get all ur stuff back

EA_Aljo
Community Manager
5 years ago
@Churro2Goated

I'm very sorry, but this is not correct. You keep your level only when unlinking accounts.
- Churro2Goated
  5 years ago
  This is BS how y’all do this EA is a scamming company
  - EA_Aljo
    Community Manager
    5 years ago
    @Churro2Goated
    
    There's a warning before unlinking accounts that this will happen. Unfortunately, there's nothing else we can do about this.