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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@skezzerjuiceee 

Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

Churro2Goated's avatar
Churro2Goated
5 years ago

That’s cap cause I was taking to a guy and he said once u relink it to the original account u get all ur stuff back

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Churro2Goated 

    I'm very sorry, but this is not correct. You keep your level only when unlinking accounts.

    • Churro2Goated's avatar
      Churro2Goated
      5 years ago

      This is BS how y’all do this EA is a scamming company 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Churro2Goated 

        There's a warning before unlinking accounts that this will happen. Unfortunately, there's nothing else we can do about this.

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