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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@skezzerjuiceee 

Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

KXmatchbot's avatar
KXmatchbot
4 years ago
@EA_Aljo Hello I have a question, so I have a Nintendo Switch right and I just got an Xbox series s for Christmas and I linked my account to the Xbox all game progress is lost all I have on there are my friends but on my Nintendo all my progress is there please help have a great night
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @KXmatchbot 

    Progress doesn't carry over from one console to the others. You'll keep your progress when you add an account, but if you unlink an existing account, progress will be lost.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @KXmatchbot 

        You're very welcome. Please reach out again if you have any other issues. Have a great day yourself 🙂

    • KXmatchbot's avatar
      KXmatchbot
      4 years ago
      @EA_Aljo Hey sorry to bother you but like is there a way you could log in for it or just like I can't get it at all I'm so sorry for bothering you have a great night.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @KXmatchbot 

        Unfortunately, there's no way to transfer your progress from one console to another.

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