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l-chakra-l's avatar
l-chakra-l
New Novice
6 months ago

Apex Legends says I'm banned when I try to play, But my account shows no bans.

When I open the game, I get in and then it says "This client's game account has been banned." My account has no bans either current or previous, and I haven't actually played the game in years. EA H...
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l-chakra-l's avatar
l-chakra-l
New Novice
6 months ago

I did confirm that I was on the correct account - it was connected to my steam. I was initially on the wrong account but switched to the correct one, and it still showed no issues, bans, or anything of the sort, with no option to appeal anything. 

I tried the form and there is no option to email.

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
5 months ago

Thank you for that update.

Could you please send me your EA account and a screenshot of your connected accounts page via a direct message l-chakra-l​ ?

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