Forum Discussion

4 years ago

Apex Legends stuck on infinite loading screen (STEAM)

As the title says, my game is stuck on loading screen (infinite circle) ONLY on STEAM. The game works fine when I run it through ORIGIN. Any help?

EA_David

Community Admin

4 years ago

That's interesting. I take it you're using the same account for both? Do you have a lot of Steam friends(several hundreds)? If you make a fresh account on Steam does that still have the same issue?

MrMayhemBeast
4 years ago
Thanks for answering. Yes I am using the same account (Steam is linked to Origin EA). No I do not, it is a relatively new account. I even tried my friend's steam account the problem is still there. The problem must be my computer since no one is really having this problem (Could not find it on forums). Basically ever since I bought the new computer I was not able to play via Steam (It was working fine on my previous PC using same accounts).
- EA_David
  Community Admin
  4 years ago
  @MrMayhemBeast Thanks, that does sound like a potential local issue. Have you tried running a Verify Integrity on Steam?
  
  https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
  - MrMayhemBeast
    4 years ago
    Yes sir, I have tried:
    -verifying local files
    -reinstalling
    -disabling the steam layout
    None of these things make a difference. I really can't figure out what is it on Steam that is preventing me from getting past the loading screen.