Forum Discussion

FilthySauce77's avatar
FilthySauce77
4 years ago

Apex says controller disconnected, but it’s working fine on Xbox menu??

apex had a recent update for new consoles (Xbox series x) and now my controller witch works fine, isn’t showing as connected to apex menu. But I hit the home button and it works fine? Wth is going on...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @FilthySauce77, 

Are you using a stock Xbox controller, or do you use a third party controller? 

PurpleChamPain's avatar
PurpleChamPain
4 years ago

I’m using a scuff for xbox one… from what I’ve seen in other complaints this is happening to third party xbox one controllers. The only work around for now is connecting the original series x/s controller then connecting the third party xbox one controller , it works after you turn off the series x/s controller but with the unfortunate trade off of your mic not working and your teammates can’t hear you on game chat. Can’t play with my PlayStation friends cuz they can’t hear me I can only play with xbox friends on the party chat. I hop you guys get this fixed this year!!! lol

  • WRAH79's avatar
    WRAH79
    4 years ago

    Thanks @PurpleChamPain  tried this and it worked. Much appreciated. I haven't tested chat yet, but I expect I'll get the same results.

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