Forum Discussion

FilthySauce77's avatar
FilthySauce77
4 years ago

Apex says controller disconnected, but it’s working fine on Xbox menu??

apex had a recent update for new consoles (Xbox series x) and now my controller witch works fine, isn’t showing as connected to apex menu. But I hit the home button and it works fine? Wth is going on...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey everyone, 


Thanks for the additional info. 


We're still looking into this. We appreciate your patience while we're investigating. 

PlattenFaust's avatar
PlattenFaust
4 years ago

Patching aka Updating the controller software via the XBOX Settings is the ONLY thing that resolved the issue 100% for me. 


  • Halo Series X
  • Default Controller = issue resolved
  • Elite Series 1 = issue resolved
  • Elite Series 2 = issue resolved

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