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misakag13's avatar
misakag13
5 years ago
Solved

Apex was banned for no reason because it violated article VI of the agreement

I am also a Hong Kong player. My friends and I have been banned due to illegal clause 6. We have invested a lot of energy and money on the apex game. We really have no reason to use cheating software. The result of my complaint Tell me that I did use cheating software. I did not give up this game when I played PUBG and was beaten by cheating software. I did not give up when I played Escape from Tarkov and was beaten to death by various plug-ins, but this time The APEX game was banned for no reason. I really couldn't stand it. I was really sad. Although my appeal is useless, I still want to tell EA, please take EA seriously about the seriousness of this matter!

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hi @misakag13 

    We would be unable to help or provide information about a ban on your account if one has happened on Answers HQ.  

      

    You will need to reach out to our Terms of Service Team for further assistance. You can get further information and reach out to them at the link below.  

     

    Thanks! 

  • DISPOSABLERAINA's avatar
    DISPOSABLERAINA
    3 years ago

    same here, im a chinese player but live in toronto right now. My first account got banned the second day i was using UU booster. I used it for change server so i can play with my friend in China and that what they are recommended to me. My second account i got banned becuase some ramdom asian player i played with once invited me to their team and during that match i got banned. I don't even know when will my current account got banned it's like you'll never know. 

  • DISPOSABLERAINA's avatar
    DISPOSABLERAINA
    3 years ago

    most awfully, the first time i reached out to EA i was so confident because there is no way im hacking(violating server 6) as a controller player has kill rate under 1 and with 500 hours play. i honestly think EA is  a huge joke. Do your investigation please.

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello @DISPOSABLERAINA ,

    It looks like you revived an old thread. To avoid further Necroposting, I'll go ahead and lock the thread. Feel free to create a new discussion if you still need help.

    Happy holidays.