Banned for no reason after returning to S10
Hello.
Ive recently started playing apex again my first 3 games my client froze everytime i went past character selection so i restarted and contiuned the game.
After that i repaired the game maybe problem with files.
After these 3 games day after i got a mail saying that i was permanently banned (HWID) for absolutley no reason!
I have never broken any rules or used any softwares , in order to ea to help me i dont even have a ban in my profile that i can contact them from.
So i guess this is my only way contacting any support i can get .
Hey @Grandanara,
The ban history page shows specific account actions, but not all in-game bans or suspensions will appear there, sorry for any confusion.
You can still appeal a ban using the steps below and our Terms of Service team will take a look and get back to you via email.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/