Hello this is my first time posting a question here and I wanted to ask something. I played Apex Legends for the past 5 months and I enjoyed it but I keep getting disconnected mid-game for some reason so I tried to find a solution to this and I tried using a VPN while playing and it worked. I did not get disconnected a single time. and 12 days ago I found out that my account was banned for using a third-party software. The only software I used was the VPN. I opened up a case on EA help and they said I need to wait 72 hours for an EA Advisor to email me and they haven't emailed me for 8 days since I opened the case. I really want to get my account back because I wanna play Apex Legends on my steam. I linked the banned account to my Main steam account by accident and now I can't even play unless I make a new steam account and I don't want that. I also don't have any control on my router which is why I tried to find another solution for my disconnection problem. and my question is:
Is it possible for me to get banned for using VPN? if not then i don't know why i got banned. The only third-party software i used was VPN. I do not use any cheats.
