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1969-Opus's avatar
1969-Opus
Seasoned Novice
24 days ago

Battlepass split 1 rewards not rewarded

I purchased battlepass split 1 couple hours ago and they are not showing up in game.

I purchased the Ultimate pass directly from the EA app, with money, not coins and not ingame, I was level 80 and I have the receipt and order number, it says its been handed out digitaly but that has not happened.

I own every battlepass and this is the first time I have had an issue, so just wondering how to fix it or where to turn to get the rewards i payed for. Packs skins materials and coins and such.

Should hopefully be an easy fix or atleast easy to check that i have received none of the awards

I dont post the order number on purpose, but can provide it.

thx rgds opus

3 Replies

  • 1969-Opus's avatar
    1969-Opus
    Seasoned Novice
    22 days ago

    Is this the wrong forum for posting this ?, its been a few days and no answers anywhere and my stuff i payed for is still missing

  • solovicious's avatar
    solovicious
    Rising Newcomer
    21 days ago

    Have the exact same issue without success. A complete battle pass but 0 rewards, couldn't claim any as it would say "requires level X pass" although I was way past it. Nemesis inventory, for example, shows I own 2 skins but is only showing 1 (and not the battle pass one, which would suggest that there's a bug)

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