Forum Discussion

MickVolume's avatar
4 years ago
Solved

Blue Screen on Launch

Hello

After the recent patch, every time I attempt to launch apex from Steam, my PC crashes almost immediately with a blue screen once the anti-cheat loads.

I've received the following errors with the blue screen so far.

SYSTEM_SERVICE_EXCEPTION

KERNEL_MODE_HEAP_CORRUPTION

KMODE_EXCEPTION_NOT_HANDLED


All of these errors suggest some kind of driver problem or an issue with a Kernel Mode Program (the anti cheat)

Things I have already tried:

Updating all drivers

Updating windows 10

verifying integrity of the game files

running the easy-anti cheat repair in the Apex folder

I don't really want to have to roll back my drivers or PC to a few days ago, since it was all fine until I updated Apex.

Has anyone else had this issue? Can you help?

Thanks

EDIT: I have been able to fix this by: 

going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches.

  • @MickVolume 

    Reposting so a solution can be marked: 

    "EDIT: I have been able to fix this by: 

    going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches."

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