Forum Discussion

5 years ago

Solved

Can’t log in to Apex on Nintendo Switch

I just downloaded Apex on Nintendo Switch three days ago and it does not let me log in to my account. I use Xbox but I now want to try it in Nintendo Switch, is there anything I am missing to link m...

EA_Atic
5 years ago
@CosmicChekar is your Switch account above Age 13?

/Atic

CUUUrvyKiRBY

5 years ago

@IronNick7722 Make sure your Nintendo switch date and time is synced with normal time. I had the same problem

CosmicChekar

5 years ago

I did all of that and I still can’t log in

EA_Atic
DICE Team
5 years ago
@CosmicChekar is your Switch account above Age 13?

/Atic
- mincemusa
  5 years ago
  Hi @EA_Atic I'm trying to link my child account to Apex on Switch but I can't.
  In my user i can log in without any problem, but i can't log in my child's profile with his account.
  - EA_Atic
    DICE Team
    5 years ago
    @mincemusa @theretrorambler you need adult account in order to play APEX on your Switch.
    
    /Atic
- theretrorambler
  5 years ago
  @EA_Atic I am trying to set it up for my child, under 13. I logged in to the account with the adult then I go back to log in with the under 13 and it will not allow, even though I have gone through the permission steps with the verification email.