Forum Discussion

3 years ago

Solved

Can EA ban me before I finished my suspension?

My account got suspended on June 12th for some things I've said on June 6th and I was willing to wait the week long suspension for it. However, a day later, on June 13th, my account got banned for so...

EA_Mako
3 years ago
Hey @fedeckz,

This one certainly sounds a bit strange with that overlap.

We're unable to review account actions on the forums, but I've passed that along to be checked into given the unusual circumstances here.

You should be hearing from the ToS team again shortly, please keep an eye on your email. Thanks for bringing that to our attention! 🙂

EA_Mako

Community Manager

3 years ago

Hey @bhoppy123272,

It looks like you've already submitted an appeal with our Terms of Service team, which is great.

At this point you'll just need to wait to hear back from them regarding the account action as it's not something we can otherwise change from the forums, thanks!

Dalton_Losey18

3 years ago

@EA_Mako I've been banned from apex legends but they never said how long. Do you know how long it is??

EA_Mako
Community Manager
3 years ago
@Dalton_Losey18

That's not something we'd be able to review on the forums, sorry.

In many cases an account will receive a 7-day suspension initially, followed by a permanent ban if there are additional violations after that point.

It would be best to speak with support so they can take a look over the account and see which this may be, or if you haven't appealed the action and would like to do so you can follow these steps instead. Thanks!