Cannot Launch Apex after Final Fantasy Update 1/9/2024

Hello guys,

it seems that directx12 stopped working with the Ignite mid-season update (at least in my case).

some details:

- EA launcher

- Intel Arc A770 GPU

- always played with directx12 on => Advanced launch option: -eac_launcher_settings SettingsDX12.json

When the game started (before this update), there was a message on the right bottom corner in the lobby saying its Dx12

Now the message is missing, and the performance is worse (as used to be when I launched the game in Dx11 previously)

Interestingly the "SettingsDX12.json" file is the same (text inside) as the "Settings.json" file.. (jsons here: C:\Program Files\EA Games\Apex\EasyAntiCheat\Launcher)

so it is maybe an error/mistake in this patch(?)

Running the game with "r5apex_dx12.exe" does not show the bottom right dx12 message either.

Will be thankful for any hints/support/help on this.

regards,

Norbert

So i have a decent PC, after todays update i cannot load the game.. it gets past the EA screen then black screen and game shuts off. i have checked my gpu and windows drivers, veryfied and repaired my client uninstalled and reinstalled and i have also restarted my pc i went on EA live chat and asked them they told me to come here and said it's likely other people are experiencing the same issue.. im frustrated because i've been trying to fix it for 2 hours and watched every vid and read multiple articles on youtube with no luck. CAN SOMEONE PLEASE SORT IT OUT?

same for me!

same for all these people on reddit too:

https://www.reddit.com/r/apexlegends/comments/192qfc6/game_doesnt_load_after_the_update/

https://www.reddit.com/r/apexlegends/comments/192rgr6/apex_wont_open/

https://www.reddit.com/r/apexlegends/comments/192ps5r/apex_not_launching/

my game keeps crashing on startup i get through all the ea loading animation then my game just crashes it was fine yesterday until I updated the game and now I cant get on does anyone know a possible fix?

I'm having this issue as well. I've validated files, updated drivers, restarted pc. I'm reinstalling the game now. I'll update if that works but I'm not hopeful.
edit: it did not in fact work

I’m also having the same problem.

me too and I've seen many people with this same problem

yea idk what it is i just did a full reset on my pc and that didnt even work 

yes me too, ive being reasearching for hours, glad to see its not just me. hopefully its something on their end and they can patch it