Forum Discussion

3 years ago

Cant ready up for a game when i log in

I haven't been able to play the game for about two weeks on ps5 when i log in the game at first i cant see my level or name in the lobby. And then i not able to ready up for a game it keeps telling m...

Blue_Wizard9919

2 years ago

@Blue_Wizard9919 @EA_QueenBee @ThomasMc2595

TMac_intosh

EA QV Team

2 years ago

Does fully rebooting your Console resolve the issue in any way?

Also, as another thing to try. Could you attempt to use another source of WiFi, such as using your phone temporarily as a Hotspot?

We believe this issue may be related to your ISP(network provider) and not the game itself, but cannot confirm for sure at this time.

Thanks.

Blue_Wizard9919
2 years ago
@ThomasMc2595 Rebooting or restarting my console has not solved the issue. I have not tried switching to another source of wifi, so I will try that, but I am not sure why it would be an ISP problem since I have been using the same network provider since season 5 of Apex and this problem has only been occurring as of a month ago.
gggggjC
2 years ago
Rebooting or restarting my console has not solved the issue. I have try to connecting with my phone network (4G) and there is NO problem. 4G it not good for gaming. My home network (fiber) working good with everything except apex legends. (fiber) and (4G) all belong to same ISP. I don’t know what’s the problem with my fiber connection if the problem with ISP what should I ask them for?