Forum Discussion
3 Replies
- EA_Barry9 minutes ago
Community Manager
Two other possibilities: A) your account is an underage account. B) You did not reset the password for the correct account.
Use the following info to check your account linkage:
How to link your EA Account to your console, Steam, and more
Thank you. EA_Barry.
- h33nrofh1zqj1 hour agoNewcomer
Thank you for your quick response. I've already changed my EA password following the instructions given to me by an EA assistant. But that didn't change anything. The EA assistant redirected me to the community manager to find the problem.
- EA_Barry1 hour ago
Community Manager
First, try resetting your password as follows:
How to reset your expired EA Account password
If the issue remains after that, you should probably contact an Advisor to see if there is a problem with your account...
Thank you. EA_Barry.