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DaWigSplitta's avatar
6 years ago
Solved

DXGI DEVICE HUNG ERROR EASY FIX! YOULL BE AMAZED

I’ve ran all troubleshooting options. I decided to take it into my own hands and did the following for the DXGI DEVICE HUNG ERROR. 

-Use DDU uninstaller to uninstall GPU Drivers

-Restart PC

-Go to Device manager 

-Click Display Adapters (Your gpu will say “Generic Display Adapter” or something along those lines) 

-Right click it and update driver

-THATS IT

-Do not download GPU drivers from GeForce Experience or nvidia website. 

all of my other games worked just fine with latest nvidia GPU drivers except for Apex Legends. 

im hoping to help a lot of people that were left out to dry with the long tech support waiting lines. Thanks for your response, Kent!  Pass on the word that this is the fix. I can confirm and will make a YouTube video later tonight 

  • Lipjah93's avatar
    Lipjah93
    6 years ago
    @DaWigSplitta Turned out for me the error was caused by my PSU. I plugged the PC plug directly into the wall socket. So no longer via a power strip. This has completely solved the problem.
    I guess my PSU couldn´t deliver the power.

4 Replies

  • Did not work for me tho, still crashed on first game.

    by playing Apex in window mode on 1280 x 720 Resolution. Put V-Sync on Triple Buffered and FPS on 60. Disabled supersampling.

    I also lowered all my other graphics. I don't know if that is necessary for everybody, but that for me works a bit and crashes les often.

    I got AMD Radeon RX 580

  • @Lipjah93 Nice! So I found out it was my GPU. I had to RMA and now I have 0 crashes. At first, I thought maybe it was my vertical mount ribbon cable because I installed my gpu horizontal and tossed the ribbon cable aside and had no crashes for awhile. Then it started again.
  • Lipjah93's avatar
    Lipjah93
    6 years ago
    @DaWigSplitta Turned out for me the error was caused by my PSU. I plugged the PC plug directly into the wall socket. So no longer via a power strip. This has completely solved the problem.
    I guess my PSU couldn´t deliver the power.
  • That’s crazy! Haha Glad you figured it out. It’s always something small and stupid with PCs and that’s why I love it