DXGI Error Device Hung & Rest
Operating System- Windows 11 Home / Version 21H2 CPU- AMD Ryzen 7 5800X 8-Core Processor (8X 3.8GHz/32MB L3 Cache) GPU- NVIDIA GeForce RTX 3070 Ti 8GB GDDR6X / Driver Version 511.79 Memory- 16GB [...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @Carma1115 the last time I kept seeing errors such as this related to my GPU I had to replace it. Once I installed the new card I didn't see the issue again. Generally if this was an issue with the game we would be seeing a lot of reports of this.
Based on your DxDiag, to start with the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
You should also try the game on a new Windows admin account.
Let us know how you get on.
Darko
No corrupted or missing files when running the system file checker. When I created a new admin account I was able to play 4 full games before getting a 2 new crashes in a row. The first one is uploaded and the second one is crashes me to a black screen, did the windows ding and then disconnected my mouse. Only way to clear the crash was a power cycle
- EA_Darko
Hey @Carma1115 can I ask in what language you are using in game?
Darko- EA_Darko
Hey @Carma1115 is it possible to try the game on another system to see if you continue to have issues?
Darko
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- EA_Blueberry7 years ago
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