EA account ban

Hello Cekker0817​,

unfortunately, we cannot help with account bans here in the forum and have no access to account information, so can't even check out, what kind of ban it is.

What do you mean, that EA account emails aren't delivered? Have you contacted Support and appealed the ban there?

Hello,I’m in China and can’t submit the appeal. I can’t get the appeal submitted successfully. Could you please help me check? My account ID is Cekker0817. I can’t send out my email address. Do you have any way for me to provide you with more detailed information?

Hello, I can't post my email here in the comment section. And when I try to appeal, your team might not receive my case. So I can only seek help here. I really want to get back to the game as soon as possible because the upcoming matches will start soon and I need to collect data. I'm the analyst of VKG, the team that just won the Oil Cup. I hope you can help me out. I've also linked my Steam account. My Steam ID is kaikai0817520 and the display name is Cekker. My EA ID is Cekker0817. These are all the details I can provide for now.

In China, I can't have one - on - one communication with your customer service. Moreover, using an overseas VPN to communicate with your customer service is illegal in China. So I can only reach out to you here.

Every time I try to submit an appeal, it says “Message Failed to Send”, and now it shows “Case not created. We ran into an issue creating your case, but we're working on it. Wait a few hours and try again.”

I've been trying for several days now. Could you make an exception and help me by re - reviewing the information regarding my account violation? I really need this account urgently. It's extremely important to me and the professional team I'm responsible for. I'm an analyst from China.