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Rugpulled's avatar
Rugpulled
4 years ago

Email that I was banned but I don't even play apex

Hello, I just received an email saying I was banned permanently from apex for cheating but the problem is I don't even play apex lol I think I played it one time like four years ago or something. I c...
Rugpulled's avatar
Rugpulled
4 years ago
@EA_Mako Well I don't have apex installed and didn't wanna spend the time to install it just to check but I was wondering it might have gotten sent to the wrong person perhaps. I don't have anything on my ban appeals page (it says you have no bans or infractions) but I reached out via email anyway haha
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago
@Rugpulled
Understandable! This would just indicate that someone used your account for some nefarious purposes, so that notification was sent to the registered email address for the account that was used.

That's why I'd definitely suggest going through those steps to secure the account to be safe.

The ban history page only shows certain specific bans, and as it mentions on that same page other bans may exist that don't appear there. Sorry for any confusion.

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