Forum Discussion

TK_Buink's avatar
TK_Buink
4 years ago
Solved

error reading pak file

I often encounter this situation in the game, which leads to the collapse of the game many times. I tried to delete the above file, but it's still useless
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @TK_Buink, 

    After deleting the file have you tried repairing the game? Usually that will help with this type of error. 

    If you're playing through Origin, you can right-click on Apex Legends and click Repair when the menu pops up. If you're using Steam, try verifying the integrity of the game files to see if that helps. For more information on how to verify file integrity check out the Steam Support website. 

    Let me know if you're still running into the same error message after that. Thanks!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Twitch_admktv, 

Are you running the game through Steam, or do you use Origin? 

Also, could you share a DxDiag when you have the chance? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Twitch_admktv, 

    Thanks! I appreciate that. 

    It sounds like something is corrupting the file or blocking the game from accessing it. Have you double-checked to make sure there's an exception for Apex Legends in your security software? I've seen some cases where that can lead to similar issues. 

    • Twitch_admktv's avatar
      Twitch_admktv
      4 years ago

      i have close ANYDESK program and i think i have resolved the problem but this is unceptable

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @Twitch_admktv 

        Is it only happening when AnyDesk is running? If so, it sounds like it could be conflicting with Easy AntiCheat. There are some applications that can set off EAC if you have them running while you're trying to launch Apex Legends. 

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