Hi EA_Salmon - Thank you for your reply! I play on PlayStation 5 and PC, in the Northeastern US region (I'm in New Jersey), playing on Xfinity (I've also tried switching servers, but it doesn't matter). I usually have very low ping, 30 or less, and zero packet loss. This is how it is for me in public matches, Wildcard, etc. Normal gameplay, no issues. And this does not impact every Ranked match - for instance, I just started the new season in silver lobbies and it does not happen there.
However, as soon as I or someone in my party climbs to a high enough rank, or we end up a higher level lobby, the pentagon (shield) icon appears in the performance data beside the server ID and I always get terrible packet loss. I tested it over multiple sessions on multiple days and it happens every time. Friends I play with in the same general region, but who use a different ISP, do not encounter this problem. Maybe it will be fixed with the server fixes they announced in the recent update? Not sure. Whatever help you guys can give would be appreciated. Thanks!
Community ManagerThanks for documenting the pattern so clearly. Please keep us updated if a game update changes the behavior.
