Forum Discussion

xcarminezx's avatar
2 months ago
Solved

False Ban

I was banned today on apex for "gameplay enhancements" which is completely false.. I just redownloaded the game after not playing for years just to play with some of my friends. I even have clips of me playing with my friends with zero problems whatsoever.. I played this game when it first came out and spent a lot of money on this game too. If i don't get unbanned that's just unfair.

10 Replies

  • Midnight9746's avatar
    Midnight9746
    Hero+
    2 months ago

    xcarminezx​ Sorry, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

    albinextdoor​ From what I understand, being banned for "gameplay enhancements" is not a bug, (as stated by a Community Manager in your thread here: False Bans (only PC) | EA Forums).

    Furthermore, I've done all that I could do in terms of getting the issue looked into by EA and thus I cannot help any further.

  • 最近,玩家社区中出现了大量错误封禁事件,而EA拒绝承认或处理这些申诉。玩家间的讨论表明,自从EA去年底宣布EAC检测模型更新以来,EAC的检测逻辑出现了故障。我相信你很可能又成了另一个受害者。

  • xcarminezx's avatar
    xcarminezx
    2 months ago

    Midnight9746​ Yes, I know, I just wanted to see if anyone has been having the same issue because this extreme unfair.. all I wanted to do was just play the game but it seems like EA likes to false ban the players who normal play the game instead of actual cheaters..

  • im sorry that this has happend to you but im almost happy that this is happening more and that you have made this post

     i wish i could play rn 

    i am unable to reappeal anymore so my hope is almost gone but i hope that you can maybe get yours solved

     

  • MaoArtest's avatar
    MaoArtest
    Seasoned Newcomer
    1 month ago

    My account hasn’t been used for a long time, but today when I logged into my Apex, I found that my account was banned.

  • Bruh656578's avatar
    Bruh656578
    Seasoned Newcomer
    14 days ago

    Yup. I randomly got banned for 'Gameplay enhancements', never cheated in my life and its so frustrating as I keep getting automated responses, I dont even know how to cheat and if i ask i get directed to a useless appeals team. I cant do anything and they wont let me prove my innocence through something like a pc check.

  • Azrael_RSA's avatar
    Azrael_RSA
    New Novice
    12 days ago

    i also got a false ban. the apex team is relentlessly ignoring the situation saying there is "no bug" when clearly a large majority of players are coming here for answers, no responses on twitter, no help

  • akuma1016's avatar
    akuma1016
    Rising Newcomer
    6 days ago

    I also got a false ban. I was playing with my friends and got banned. I made a new account since since one of my friends is new and was trying to play ranked with him. That account got banned for gameplay enhancements, then I logged in with my Main account which I had that account since season 1 and invested a lot, I was in the firing range then it was also false banned since maybe there is an IP ban, that's why I cannot play anymore

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