Forum Discussion

Not applicable

5 years ago

Solved

First suspension and account is at high risk of being banned

I am not here to complain about my suspension but I'm here to ask about what was said on the email I got. So I have recieved a week suspension which I have no choice but to endure and after that the ...

EA_Darko
5 years ago
You will need to speak to our Terms of Service team @TerminatorAlt2.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact us at the top of any page on EA Help.

Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.

Choose your platform.

Select Manage my account, then Banned or suspended account.

Fill out any other details below.

For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.

Click Select contact option.

Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

EA_Darko

Community Manager

3 years ago

It depends on the type of ban @F4LKD3RP4NZ3R.

All the information will be in the email our TOS team sent you.

Darko

F4LKD3RP4NZ3R

Not applicable

3 years ago

@EA_Darko I got banned for 1 week because of toxicity ( which I regret). I looked at the email again but there was no further information about the duration the increased risk.

EA_Darko
Community Manager
3 years ago
The severity of strike depends on a number of factors and one of those is previous strikes @F4LKD3RP4NZ3R.

If you have previously been banned then it is likely that the next one will be more severe.

Darko