Hey. Everytime I play apex atleast once a day the game freezes, often at the same time as an audio queue and then the screen turns black except some textures that have their colours inverted. After that the whole computer crashes and shuts down. I can barely play the game and I can't find the crash files, I searched through the whole computer. It only happens when I am playing apex. Please, PLEASE help me.
DICE TeamHey, @meanbeanman64 make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.
You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
Hello @EA_Atic I have come to the realization that there is probably something wrong with my ram memory or my graphics card. I will return my new computer and get a new one that is the same. If the problem isn't solved by this I will make sure to try the things you wrote.
DICE Team
Community Manager
