Forum Discussion

5 years ago

Solved

Game freezes when trying to launch worlds edge.

For some reason when Worlds Edge comes into rotation the game freezes during the loading screen. As soon as Kings Canyon comes around I can play that map but it keeps freezing on worlds Edge? Anyone ...

3mrooo
5 years ago
Thank you @EA_Kent !!
I did not notice that my video drivers were out of date.
I downloaded the last driver update and now it works fine thank you!

EA_Kent

Community Manager

5 years ago

Hey @Daredevil-DD-3.

Is it giving you any error messages at all when this happens? Which platform is it that you're playing on?

/Kent

KelsoAHH

5 years ago

Well since OP didn't reply, I have the same issue on PC. The game works perfectly fine on KC but as soon as Worlds Edge comes around right after character selection and champion banners, in the drone ship, the games crashes

EA_Kent
Community Manager
5 years ago
@KelsoAHH

Thanks for reaching out!

Let's take a look and see if we can get this fixed here. First, have you had a chance to try repairing Apex Legends in Origin to see if that helps? If there's an issue with the game data a repair might fix it.

If you right-click on the game in your Origin library you should see the repair option pop up. Let me know if that helps.

/Kent
- PinkMoistMilk
  5 years ago
  I have repaired the game twice and I still get the same issue game runs fine on KC but on world's edge after character selection and champion banners game freezes for few seconds then crashes with out any error message or anything
  - EA_Kent
    Community Manager
    5 years ago
    @PinkMoistMilk
    
    Thanks for giving it a shot!
    
    When you have a chance could you grab a DxDiag and share it here so we can take a look? For more details on how to pull one up check out the EA Help website.
    
    Once you have the file please attach it to this thread. Thanks!
    
    /Kent