Forum Discussion

havx2k's avatar
havx2k
2 years ago

Gift card redeemed but no coins received

i already redeemed my gift card on the EA app for apex legends but it says it's already been used but there are no coins in my account. Yes I've tried to switch from steam to the EA app game and it...
Sauc3_On_100ms's avatar
Sauc3_On_100ms
2 years ago

Did that on 2 different systems and still no coins...

Nice

Sauc3_On_100ms's avatar
Sauc3_On_100ms
2 years ago

It's been 2 days since my original post about redeeming my code and  still no coins

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Sauc3_On_100ms, 

    I've merged your new thread with your existing thread on this. This isn't something I can look into for you as a member of the forum team. Our support team may be able to take a look if you reach out to them. You can create a help case through the EA Help site. This guide will share more information on that:

    - EA_Lanna

    • Sauc3_On_100ms's avatar
      Sauc3_On_100ms
      2 years ago

      I already did that last night and haven't gotten a response 

      Missing Apex Coins

      Case #175570393

      Game: Apex Legends / Platform: PC / Category: Missing content

      Updated 18-Apr-2024, 11:10:09 am

      In Progress

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