i got gufted the ultimate+ battle pass today around 4 hours ago and i still havent gotten the rewards from claiming the gift. this gift was sent through xbox and i got a pop up in apex saying i got the rewards but i actually never did?
Community ManagerHey Zappybih,
Do you happen to have a screenshot showing exactly what you were gifted, or are you able to grab one from whoever sent this to you? It sounds like the upgrade was sent, not the Battle Pass itself.
The Battle Pass itself cannot be gifted currently, however there is an upgrade from the Ultimate to the Ultimate+ that can be gifted on Xbox. This would require you to have the Ultimate pass still however, so you'd need to pick that up before you're able to access the Battle Pass rewards.
This page shows more information on gifting, for reference.
yes, i got this gifted to me
Community ManagerThanks for the screenshot to confirm, Zappybih!
This is for an upgrade, not the Battle Pass itself. You'll need the Ultimate Battle Pass, and this would then upgrade that to the Ultimate+ Battle Pass.
You can check out what comes with each level of Battle Pass for the current season here, or the brief comparison image below.
