Hello? What is being done about the rp lost from other players

This just goes to show the devs and these people managing the matchmaking system only cater to the pro players. ImperialHal lost all of his Rp and he got it ALL back this is actually insane. I’ve spent thousands of dollars on this game only to get screwed by a glitch in a hotfix server issue. Why is this not being addressed properly??EA_UltraSlideEA_CekielEA_Kat EA_BlitzEA_MakoEA_AgentX