How to fix game crash

My game kept crashing every-time I tried to open it, the crash report provided a .dmg file for troubleshooting, but player services won't help me upon the file. I am using steam platform and really don't know why it kept happens, I tried every methods I could think but none of them works(includes anti-cheat prob,directX12 and so on). Please APEX send a engineer check my file.