I appealed with my whole heart, and what did I get in return?

I appealed with my whole heart, and what did I get in return? If I were guilty, I would have given up long ago.What keeps me appealing is the simple fact that I know I did nothing wrong. I know I didn’t. Yet you would rather punish an innocent player than take the time to investigate properly.But that’s not even the worst part. The worst part is that no one is willing to tell me anything about my account. All I receive are cold, empty replies.From shock, to frustration,  at first, I thought you would resolve the issue quickly.After all, you are EA.But the longer I waited, the more disappointed I became.This is my account , something I invested my money, my time, and my effort into.And in return, this is how little respect is shown for what

I’ve built.Right now, all I feel is helplessness

[Superuser edit: Removed the screenshot as it had showed personal information, (such as your location)]