Forum Discussion

3 years ago

Solved

I claimed my Twitch Rewards, but EA says no account is linked.

I have claimed the Octane bundle, Mad Maggie bundle, Venom Blade bundle, Electric Royalty bundle and the Frosthaven skin for Bloodhound, but I have never gotten any of the stuff in-game. I checked my...

EA_Mako
3 years ago
Hey @ToastedTH,

I'm afraid we are unable to review or change any account settings from the forums, sorry.

If you've gone through each of these steps to double-check that your Prime Gaming account is correctly linked, our support would need to take a look at the situation to check over the account as well.

I'm not showing anything linked to the account you're posting with here, so I'd definitely check back through the steps above and contact support if you're still running into trouble after that point.

EA_Mako

Community Manager

3 years ago

Hey @ToastedTH,

I'm afraid we are unable to review or change any account settings from the forums, sorry.

If you've gone through each of these steps to double-check that your Prime Gaming account is correctly linked, our support would need to take a look at the situation to check over the account as well.

I'm not showing anything linked to the account you're posting with here, so I'd definitely check back through the steps above and contact support if you're still running into trouble after that point.