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CotitoCalvo's avatar
CotitoCalvo
11 months ago
Solved

I gifted a skin to a friend and he didnt receive it

I gifted a friend a skin from the store and he didnt receive it.

  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey @CotitoCalvo,

    Did you see any errors or notifications when sending the gift?

    Your friend should just have the gift appear in their inventory, though there will be a notification just serving as a reminder they received something. 

    Restarting their game may also help if it hasn't appeared right away. Please check through the gifting information here for more details, thanks!

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @CotitoCalvo,

    Did you see any errors or notifications when sending the gift?

    Your friend should just have the gift appear in their inventory, though there will be a notification just serving as a reminder they received something. 

    Restarting their game may also help if it hasn't appeared right away. Please check through the gifting information here for more details, thanks!

  • CotitoCalvo's avatar
    CotitoCalvo
    11 months ago

    False alarm, he got the gift, apparently servers were busy and he got his gift hours later. I am sorry for the inconvenience and appreciate the support.

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