I got banned for no reason even i hadn't played for a long time (Apex Legends)

@TheRedMagicianFB 

If you have any new information that may help with your case, you can dispute the action again:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@TheRedMagicianFB 

It sounds like you may have been hacked. 

First you will need to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

After you have done that enable 2 factor ID to enhance account security.

After that you will have to then submit an appeal to the ToS team to hopfully get the sanction lifted. 

https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

Best of luck. 

I have nothing new to say. I didn't cheat in the game, that's it, and I'm sure about it 100%. I can dispute again but there is nothing new also, I got same message repeatedly ☹️ 

I secured everything after got that e-mail. and then submitted those disputes. and no solution ☹️ 

@TheRedMagicianFB 

Try contacting an advisor/live chat via EA Help EA Help: Official Support

Make sure you have as much info regarding the potential hack and how you re-secured the account etc.

@TheRedMagicianFB 

Through the EA help page you should be able to find what you are looking for, However here is another link you could use that is more direct.

https://help.ea.com/en/help-contact-us/?product=ea-desktop&platform=&topic=real-life-threat 

there is nothing can solve my issue ☹️