I got hacked and banned and they refuse to unban me
I got hacked and then banned on ea account and apex I proved I was hacked restored my ea account turned on 2FA.
Then I appeal the Apex Legends ban as it was also due to me being hacked I never cheated or disobeyed the ToS. Then I get a reply of refusal to unban me. This is a joke and I need help in fixing this if anyone from the ea support or ToS team is available on this forum to help or if any community member has advice on what to do next.
As it stands I have sent another appeal regarding my apex ban don't know if it will get ovcerturned or declined but honestly this is disgusting because the most simple thing to do is unban me and if they detect me cheating again or what ever it's as simple as banning me again instead of declining my request as they "would not be able to recognize if it was me on a vpn or the hacker at that point" even though the timeline of events clearly shows a different login location different email my account was changed to and an unknown authenticator app added.
[SU Edit - (XHelperZ): Removed attachments that included First & Last name + Email. Keep in mind that this is a public forum and all information is visible to everyone. Refer to the EA Forum Rules under "Sharing Personal Information"]
ItzzYume gggusto NinjaKappa_123
We cannot assist in any way with bans directly here on the forums.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:
Thanks.