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Same issue but all the time..... my ping just spikes to unplayable.
Hey there.
Let's try out some connection troubleshooting steps to see if we can help fix the connection issues you've been seeing.
First, try running through the basic connectivity steps over at the EA Help website. If it keeps happening after that check out the platform-specific steps as well:
- Xbox One
- PC
Let me know how it goes when you have a chance. Thanks!
/Kent
- 6 years ago
Hi,
I have tried these steps, the interesting thin is that other games I have no issues at all, ping is great and there is no lag. I feel like the problem gets even worst on peak hours. When its midnight all problems go away, the ping is back to normal and I can play the game smooth. Same thing if I try like 9 am or 1 pm, but after 4 or 5 pm where I would assume is your peak time, all the way to midnight, its unplayable. Are your servers overloaded?
Steps I did
Run as admin
Flush IP
Tried other DNS
Clean boot
I have attached my internet speed test and the apex servers ping....its nuts.
- 5 years ago@EA_Kent nah its the server. its the only game where a game can be at 50 ping and the next game would be 200. i play cod , csgo , valorant and dota 2 and this kind of prob never happen to me till i play apex
- 5 years ago
nothing will help because on having that much money U HAVE THE WORST SERVERS THAN ANY GAME HAS EXPERIENCED
- 5 years ago
How's about your cheap company invests in more servers? Always trying to pass the buck on to the player.
- 5 years ago
Don't give us the BS, like you don't know that you are servers are garbage. The game is basically unplayable on the weekends. And often during the weekday peak hours as well. Also don't tell me this is a free game, so you can't invest to servers. Micro transactions aren't free, I personally bought all the season passes. So it is far from free. Hence there is a pattern in bad servers connected to the load, it is obvious the problem isn't on the user side, but MIPS capability of your servers. Which means you're simply cheap... And that you try to give troubleshooting tips is outrages.
How about I give you some tips:
Please double the amount computing power of your servers.
Please check all the connectors in your switches
Please check if all the FiCon cable are in good state.Please make sure your datecenters are well ventilated, and all of your blades are running on optimal tempareture.
Let me know how it goes when you have the chance , Thanks! - 5 years ago
Shut up the * up. People are paying you and you * don't give a * huh. We're suffering this * for the last 30 days. You're posting this * answer. Your tech support is *. You guys can only develop *-level games.
- 5 years ago
You say the same BS in ever single post I've seen talking about this issue, and when they reply saying it doesn't work you disappear like Houdini. Game is unplayable for some many people because of the garbage servers and horrible code. Absolute joke.
- 4 years ago
This has happened to me every single ranked game. I have been lagged out 7 TIMES IN ONE DAY and can't even hit platinum because of the poorly built servers. I lose double the points every single time. At this point the game isn't playable at all just shutdown the servers.
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