Forum Discussion

4 years ago

Solved

I want to ask about apex account on steam

I have an origin account that I used to play apex and I linked it with a steam account, we can call it steam account A. I unlink steam account A with my origin account one month ago. Then I want to l...

EA_Kent
4 years ago
@5uper_5ensitive

I'm pretty sure it's supposed to work that way. You can unlink a platform account from EA Account A and link to EA Account B without the six month restriction. You'd run into the restriction if you tried unlinking a different platform account from EA Account A within 6 months. So if you had two different platform accounts on EA Account A, you would only be able to remove one of them without waiting 6 months.

5uper_5ensitive

4 years ago

Thank you @EA_Kent,

Last question.

There is a rule: "once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months." However, my steam account B has not obeyed this rule. It linked with my EA account one day after I unlinked steam account A. It's an exception, so I want to make sure that no accidents happen. So I want to make sure that steam account B that didn't obey six months rules, unlinking won't let me lose my progress and skins in apex, right?

EA_Kent

Community Manager

4 years ago

@5uper_5ensitive

Just to make sure I understand correctly, you unlinked it from two different EA Accounts?

5uper_5ensitive
4 years ago
@EA_Kent,
No, it's two different steam accounts, one EA account. The EA account was unlinked with steam account A and linked with steam account B within six months.
- EA_Kent
  Community Manager
  4 years ago
  @5uper_5ensitive
  
  I'm pretty sure it's supposed to work that way. You can unlink a platform account from EA Account A and link to EA Account B without the six month restriction. You'd run into the restriction if you tried unlinking a different platform account from EA Account A within 6 months. So if you had two different platform accounts on EA Account A, you would only be able to remove one of them without waiting 6 months.