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Thanks for the details!
When you have the chance can you grab a DxDiag and attach it to this thread so I can take a look? For more information on how to pull one up check out the EA Help website.
Once you have the text file please attach it to this thread. Thanks!
/Kent
i gues this is the right one?
- EA_Kent6 years ago
Community Manager
That's it, thanks!
From the DxDiag you attached it looks like you're using VoiceMeeter on your PC. Have you checked there to see if there might be any audio balance settings that could be affecting the sound in Apex Legends?
/Kent
- 6 years ago
not that i know about
- EA_Kent6 years ago
Community Manager
Gotcha.
When you have a chance could you try starting up your PC in a Clean Boot to see if that helps at all? If this is happening because of something else running on the PC that may help get around it.For more info on how to set one up check out the EA Help website. Let me know how that goes when you can. Thanks!
/Kent
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