Forum Discussion

5 years ago

Is my apex account that I play on xbox connected to the skins/items I own

I am just so frustrated at this point trying to get a clear answer or case resolved or someone that can help me I am thinking about just unlinking my ea account altogether from my xbox live account a...

EA_Kent

Community Manager

5 years ago

Hi @Teach122412.

Deleting an EA Account wouldn't actually free up the Xbox account to be linked with a different account. Unfortunately I can only recommend getting in touch with the Account Recovery team so they can work on getting the email address on the account updated for you. That's not something we would be able to help with here on Answers HQ.

When you have the chance please fill out the account recovery form over at the EA Help website. The Account Recovery team will follow up with you at the alternative email you've provided as soon as they can.

/Kent